VIATRIS ADVOCATE® provides FULPHILA® patient access support
A team of dedicated patient access specialists is available to answer calls and address concerns or questions regarding:
Coverage & claim

- Verify appeal requirements
- Track status and resolution of appeals
Alternate Coverage Identification
- VIATRIS ADVOCATE can help identify other resources, such as state programs or third-party charitable foundations, that may be able to assist your patients
Insurance coverage verification

- Check patient insurance plan enrollment status
Benefit Investigation

- Research patient-specific insurance coverage, coding, and billing requirements for FULPHILA and its administration
- Verify patient cost-sharing requirements including deductible, co-pay, coinsurance, and out-of-pocket maximum, and amounts met to date
- Determine payer access requirements (eg, specialty pharmacy, in-office dispensing, etc)
- Prepare Summary of Benefits that documents all findings
Patient Enrollment

- Online Enrollment offered on the Viatris Advocate Provider Portal
- Download/Fax Enrollment form
Prior Authorization (PA) / Reauthorization Assistance & Tracking

- Check PA requirements, submission details, and track status
- Provide offices with payer-specific forms
Billing & Coding
- Provide information about applicable coding for FULPHILA (pegfilgrastim-jmdb) and its administration.
Note: Coding information is provided for informational purposes only and the physician must determine the appropriate code for each patient and payer
- Experienced and caring
VIATRIS ADVOCATE patient
access specialists are available Monday-Friday
9:00 am to 8:00 pm ETPhone: 1 (833) 695-2623
Fax: 1 (833) 247-2756
- Patient support services and resources are available 24 hours a day, 7 days a week, via the VIATRIS ADVOCATE portal at https://www.viatrisadvocateportal.com